Shipping & Payments
Shipping Informations
UPS Express
United Parcel Service is an American multinational package delivery and supply chain management company. The package will be shipped from Parma (Italy) and delivered by UPS in Europe in the next 24-48h, in the USA & Canada in 3 days, and 3+ Days in other locations.
Shippping FAQ
Will my order be sent immediately after the payment?
Your product will be produced with your customization and shipped after 14-20 working days. We do our best to ship in the quickest time.
Will I receive a tracking code with my order?
Yes, the tracking code will be provided via email as soon as the shipping has been booked. You will receive your tracking code via mail automatically.
Do you ship abroad?
Yes, we ship abroad via Airplane Express Shipping Worldwide.
Will I have to pay a tax to receive my package?
Each country is different, but in many non-EU countries, customs duties are applied to imported goods, usually according to the product cost.
Payment Informations
Paypal - Cards and Paypal Accounts
PayPal is a service that enables you to pay, send money, and accept payments. Stay secure and protected. PayPal uses data encryption and anti-fraud technology. Paypal is one of most used payment methods worldwide.
Bank Transfer
You can also pay with a foreign bank transfer. To do this, however, we need you to send a specific request using chat. The reason why we have to manage the transfer payment via chat is simple: in more complex cases, it can take up to 2 weeks to receive the transfer but we can take advantage of this time to make your prosthesis, as long as you send us via chat or payment documentation by email.
Recurring Payments
We can evaluate deferred payments on a case-by-case basis. Make your request, and together we will find the best way to manage your payment procedure. However, we remind you that this is a practice that we reserve only for people with economic problems: we accept deferred payment because we prefer to help fight dysphoria. In return, we will ask you for precision and reliability. To start, send us a message or chat with us.