Privacy Statement (EU) – Complianz

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • Photos

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

We determine the retention period according to fixed objective criteria: e retain certain customer data for various purposes including sending newsletters, facilitating future purchases, tracking feedback through the FTMResearch system, and enabling repeat purchases or requests for maintenance over time.

1.2 Payments

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

Upon termination of the service we retain this data for the following period: 2 years.

1.3 Registering an account

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • An email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: Until the user deletes their account.

1.4 Newsletters

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • An email address
  • Geolocation data

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: Util the user unsubscribes.

1.5 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

Upon termination of the service we retain this data for the following period: 2 years.

1.6 To be able to comply with legal obligations

For this purpose we use the following data:

  • A first and last name
  • An email address
  • A home or other physical address, including street name and name of a city or town

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

Upon termination of the service we retain this data for the following period: 2 years.

1.7 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • IP Address
  • Geolocation data
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we may process these data is:

It is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, and that interest outweighs the interest of the person concerned.

Retention period

We retain this data until the service is terminated.

1.8 To be able to offer personalised products and services

For this purpose we use the following data:

  • An email address
  • Account name or alias

The basis on which we may process these data is:

It is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, and that interest outweighs the interest of the person concerned.

Retention period

Upon termination of the service we retain this data for the following period: 2 Years.

1.9 Deliveries

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • Geolocation data

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

We retain this data until the service is terminated.