{"id":238641,"date":"2020-03-08T22:33:30","date_gmt":"2020-03-08T22:33:30","guid":{"rendered":"https:\/\/ftmshopping.murasakihaiku.com\/return-policy\/"},"modified":"2026-06-29T13:55:42","modified_gmt":"2026-06-29T13:55:42","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/ftmshopping.murasakihaiku.com\/en-gb\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\r\n\r\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\r\n\r\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\r\n\r\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n\r\n<div class=\"et_pb_post_title_0 et_pb_post_title et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_title_container\"><h1 class=\"entry-title\">Return Policy<\/h1><\/div><\/div><\/div><\/div><\/div>\r\n\r\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\" id=\"adwords\">\r\n\r\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\r\n\r\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n\r\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Exchanges<\/h2>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>All sales are final, but we offer a replacement for the defective product if the product has not been removed from its transparent envelope in any way: the envelope is sealed with an anti-tamper seal. We cannot replace prostheses that have tampered with the transparent envelope. <\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Shipping<\/h2>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>To return your product, you should send an email to postsale@ftmshopping.it with your order number.<\/p>\n<p>You will be responsible for paying for your own shipping costs for returning your item. If you want us to manage your shipping via UPS, the shipping cost will be of 30$ from the USA, 20$ from Europe. For other countries, costs can increase\/decrease.  <\/p>\n<p>Sadly, we cannot be responsible for parcels that fail to reach us, so we recommend you obtain a tracking code from your shipping service.<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-238641","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ftmshopping.murasakihaiku.com\/en-gb\/wp-json\/wp\/v2\/pages\/238641","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ftmshopping.murasakihaiku.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ftmshopping.murasakihaiku.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ftmshopping.murasakihaiku.com\/en-gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ftmshopping.murasakihaiku.com\/en-gb\/wp-json\/wp\/v2\/comments?post=238641"}],"version-history":[{"count":0,"href":"https:\/\/ftmshopping.murasakihaiku.com\/en-gb\/wp-json\/wp\/v2\/pages\/238641\/revisions"}],"wp:attachment":[{"href":"https:\/\/ftmshopping.murasakihaiku.com\/en-gb\/wp-json\/wp\/v2\/media?parent=238641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}